About

The following mini-bio is meant to provide context for the sorts of entries you will find on my Blog.

I’m a partner at Zia Consulting, Inc. We provide services in the enterprise content management and collaboration spaces. We also provide provide soup-to-nuts web solutions with an emphasis on Java and Flex technologies.

I work in the content management and collaboration practice. We have a pretty heavy focus on Alfresco products. When I started at Zia I did a bunch of work on installing and customizing eRoom collaboration environments and Documentum content management systems for several fortune 500 companies.

Prior to working at Zia I spent a year and a half traveling around the world (mostly Asia). While I had many amazing and varied experiences I had three special missions for my time on the road: practicing meditation, learn and practice scuba diving and most intensely the study of tea and tea culture around the world.

Before my trip around the world, I worked as a Software Architect at eConvergent, Inc. I designed and developed Customer Relationship Management software. My specialty was Computer Telephony Integration (CTI) system integration.

We did quite a lot of work with heterogeneous middleware to provide an accelerated integration framework. I started out doing media blending, routing and switching.

After the bubble burst, we “revisioned” ourselves as a product company and I was the team lead/lead architect for our 360 degree server. Which was basically a high performance transaction system that could collect and correlate customer and interaction data. We were successfull in building a reliable, scaleable and portable real-time system. The 360 degree server was written in C++ and had extensive integration with an Oracle data store and IBM MQ Series middleware infrastructure.

Before eConvergent, I worked at Aspect Communications in the Global Services group. I explored technology solutions for screen pop, database integration for ACDs, solutions for routing and queueing and even dare I say it a few solutions around predictive dialing.

I was hired by Aspect out of college where I got a BA in Computer Science. While at school I also ran a small business computer consultancy called Syntech Consulting. Myself and my roommate were partners in this endeavor, it was a great way to pay my way through school and learn a ton about business and technology at the same time.

I was born in England, we lived there (mostly in London) until I was three. Then we moved to India and lived in Pune for 4 years. When we returned to the UK, I went to boarding school in Suffolk for another 4 years before heading over the puddle to the states.